Business Guide to Permission E-mail Marketing - The only way to go
One of the tools in your fight to gain visitors and traffic is E-mail, but these days you need to ensure that you do not spam anyone.
Spamming is the use of any electronic communications medium to send unsolicited messages in bulk. The most common form of spam is that delivered in E-mail as a form of commercial advertising.
You will NOT be spamming any one, because you will learn to build targeted lists of permission based customers.
There are 4 levels of permission:
You should always try for the highest level of permission and ideally have a double confirmation scheme.
Double confirmation, when a customer has requested to be on a mailing list and then confirmed the request by responding to an E-mail that asks them to confirm that it was indeed he or she who made the request.
It's always better to get no complaints but there will always be the odd one or two when a recipient "forgets" the relationship.
The above "levels" deal with customer and prospects permission, should some one complain that you are spamming them you can show that you have taken all steps to avoid this.
But, you should also consider your ISP (Internet Service Provider) or web hosting service, if they receive complaints they will most likely shut down your service first and (maybe) ask questions later. This is probably not fair but they will be protecting their service and image and it's their company so they can.
So reduce complaints as much as possible by doing things right.
You can never guarantee that you will not get complaints, but if you follow these guidelines, even if you do get a complaint or two, you should find yourself in a completely defendable position with your ISP or web hosting service.
1. Always seek permission as above.
2. Personalize your E-mail messages.
3. Reestablish the relationship in the mind of the recipient.
4. Test small while getting to know your list or making changes to your lists.
5. Immediately honor remove requests.
In May, 2003, the United States Federal Trade Commission took action, giving notice to all and sundry who market online, the Internet is not lawless. The rules apply not just to the 'big fish' like AOL and Microsoft, but also to the minnows, like you and me.
Download FTCRules an excellent write up by jl scott, ph.d., Director of iCop
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So you have nothing to lose, take a look at it here http://www.email-solutions.com/WebsmartUK/ and let me know what you think.
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